Frequently Asked Questions....
What is a D.O.?
In the United States, the D.O. and the M.D. are the only two degrees permitting licensure as medical physicians. D.O and M.D. physicians have similar training (both requiring four years of training in the basic and clinical sciences and the successful
completion of licensing exams). Osteopathic medical physicians receive training in Osteopathic Manual Manipulation. While their scope of practice includes some conventional medical therapies, they rely more exclusively on osteopathic manipulative medicine and other alternative medical modalities.
What services do you provide?
Our comprehensive medical services include: Conventional & Comprehensive Family Medicine, Hypothyroid Treatment, Chelation Therapy, and Osteopathic Spinal Adjustment. Other services include school, sports, and employment physicals, preventative healthcare, immunizations, same-day sick appointments, early morning appointments, and on-site lab appointments.
When should I receive my lab results?
You will be notified immediately of any critical lab results. Otherwise, you will hear from us by phone or letter within one week of your appointment. If you have not heard from us within one week, please call 804-897-3746 to speak with our staff about your lab results.
What if I become ill after hours or on a weekend or holiday?
Call our office at 804-897-3746 and follow the instructions to get Dr. Gent at home. If you feel it is a true emergency, hang up and call 911.
On which holidays is your office closed?
Our office is closed on ....
New Year's Eve and Day
Good Friday
Memorial Day
Independence Day (July 4th)
Labor Day
Thanksgiving Day and the after
Christmas Eve and Christmas Day.
How do I obtain a prescription refill?
Dr.Gent is the only one who can prescribe medications or approve refills. We call in prescription refills to your pharmacy during their normal business hours, Monday through Friday. Please allow a 48 hour turnaround time for refills.
What happens if I lose my lab order?
In the event that you lose your lab order, you may contact the office to obtain a copy. There is a $20 fee for all lost lab orders.
How long does it take to get an appointment?
Calling our office at the first sign of illness helps to ensure that you receive an appointment time sooner rather than later. Normally, we are able to schedule same-day appointments for acute needs, however in order to ensure availability, please call as early as possible.
In the United States, the D.O. and the M.D. are the only two degrees permitting licensure as medical physicians. D.O and M.D. physicians have similar training (both requiring four years of training in the basic and clinical sciences and the successful
completion of licensing exams). Osteopathic medical physicians receive training in Osteopathic Manual Manipulation. While their scope of practice includes some conventional medical therapies, they rely more exclusively on osteopathic manipulative medicine and other alternative medical modalities.
What services do you provide?
Our comprehensive medical services include: Conventional & Comprehensive Family Medicine, Hypothyroid Treatment, Chelation Therapy, and Osteopathic Spinal Adjustment. Other services include school, sports, and employment physicals, preventative healthcare, immunizations, same-day sick appointments, early morning appointments, and on-site lab appointments.
When should I receive my lab results?
You will be notified immediately of any critical lab results. Otherwise, you will hear from us by phone or letter within one week of your appointment. If you have not heard from us within one week, please call 804-897-3746 to speak with our staff about your lab results.
What if I become ill after hours or on a weekend or holiday?
Call our office at 804-897-3746 and follow the instructions to get Dr. Gent at home. If you feel it is a true emergency, hang up and call 911.
On which holidays is your office closed?
Our office is closed on ....
New Year's Eve and Day
Good Friday
Memorial Day
Independence Day (July 4th)
Labor Day
Thanksgiving Day and the after
Christmas Eve and Christmas Day.
How do I obtain a prescription refill?
Dr.Gent is the only one who can prescribe medications or approve refills. We call in prescription refills to your pharmacy during their normal business hours, Monday through Friday. Please allow a 48 hour turnaround time for refills.
What happens if I lose my lab order?
In the event that you lose your lab order, you may contact the office to obtain a copy. There is a $20 fee for all lost lab orders.
How long does it take to get an appointment?
Calling our office at the first sign of illness helps to ensure that you receive an appointment time sooner rather than later. Normally, we are able to schedule same-day appointments for acute needs, however in order to ensure availability, please call as early as possible.